ALL SALES ARE FINAL. ADA Supreme does not accept any returns or exchanges on product unless defective. An item with a cosmetic default is not considered defective. If product is defective and you require a return or exchange please contact us via email or phone: ADA Supreme and speak with a ADA Supreme Sales Representative directly. Any return or exchange requests must be made within 14 days of order delivery confirmation. ADA Supreme reserves the right to deny any return/exchange requests.